Privacy Policy

Privacy Policy

Effective Date: 09/06/2025

Apius Pharmacy ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

    - Personal Information: Full name, contact number, email address, physical address, ID/passport number (for prescriptions).
    - Medical Information: Prescription details, health conditions (only as required for dispensing medication).
    - Payment Information: Card or payment details via secure payment gateways.
    - Technical Data: IP address, browser type, device info, and cookies.
    - We are the Responsible Party over the Personal Information which may relate to you.
    - We may retain and process some, or all, of your Personal Information if and for as long as is required or permitted by law or applicable regulations.
    - This Privacy Policy does not apply to third-party websites or applications which may be linked to our website or related Apps, or the applications, products or services advertised on these websites.

2. How We Use Your Information

We use your information to:

    - Fulfill and deliver prescription and product orders
    - Provide customer support
    - Improve our services and user experience
    - Send updates, promotions, or relevant healthcare information (only if you opt-in)

3. Sharing of Information

We do not sell or rent your information. We may share data with:

    - Licensed pharmacists and healthcare professionals (for prescriptions)
    - Delivery partners (to fulfill your orders)
    - Payment processors (secure payment transactions)
    - Government or regulatory bodies, if legally required

4. Cookies & Analytics

Our website uses cookies to improve functionality and user experience. We also use analytics tools to monitor website traffic and performance.

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

6. Your Rights

You have the right to:

    - Access the personal data we hold about you
    - Correct inaccurate information
    - Request deletion (subject to legal and medical obligations)
    - Opt out of marketing communications

7. Contact Us

For questions or requests regarding your privacy, contact us at:

Email: info@apiuspharmacy.com
Phone: +27 60 334 3326
Address: 153 Vasco Boulevard, Vasco Estate, Goodwood, Cape Town, 7460